In today’s rapidly evolving technological landscape, organizations are increasingly deploying various forms of automation and artificial intelligence to enhance productivity, reduce costs, and drive innovation. However, the terminology used to describe these technologies can often create confusion. This article explores the spectrum of AI implementations—from basic automation to sophisticated agentic AI systems—clarifying their definitions, technical foundations, applications, strengths, limitations, and real-world examples.
Automation: The Foundation of Digital Efficiency
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